A Story of Two Panties: Bloomers and Underoutfit

Good day stunning individuals. As we speak I’m bringing you a candid (and cheeky!) story about two very totally different two panty purchasing experiences: Bloomers and Underoutfit. Since my final set of surgical procedures, I’ve placed on some weight and my physique has modified form. Nothing incorrect with that, however my juicy, luscious booty now has a thoughts of its personal and retains making an attempt to devour my underwear.

And pay attention, I like a superb insurgent second, however going commando throughout a exercise? Not for me.

So I went on a mission. I needed to search out comfortable, boyshort panties that truly keep in place—and ended up testing Bloomers and Underoufit. Spoiler: I made a number of errors I don’t need you to repeat.

Mistake #1: I Didn’t Learn the Wonderful Print

In my pleasure to strive one thing new, I fully skipped checking the return and alternate insurance policies for Bloomers and Underoutfit, a rookie transfer. Bloomers, specifically, has a coverage that made me want I’d been extra cautious. Should you’re contemplating purchasing with them, do your self a favor: learn the return guidelines first. Usually I’m meticulous about these things, however life has been chaos recently and I let it slide. Lesson realized.

Mistake #2: I Didn’t Seek the advice of the Lingerie Oracle

Why I didn’t test The Lingerie Addict’s web site first to see her opinions on Bloomers and Underoutfit, I’ll by no means know. She’s principally lingerie royalty. If anybody might’ve steered me towards the best match, it’s Cora. Subsequent time, I’ll be consulting her knowledge earlier than hitting “add to cart.”

Bloomers Panties Expertise Evaluation

I first found Bloomers, an intimates model that prides itself on inclusivity, whereas looking for underwear that truly works with, not towards, my physique. What made me hit purchase wasn’t simply the gorgeous packaging or measurement vary; it was this line from their web site:

“The actual fact is that over the course of your life, your hormones undergo totally different phases. These phases not solely form your reproductive well being, but in addition your physique form and the way you view your sexuality.”

That assertion stopped me in my tracks. Lastly, a model that will get it. Our our bodies shift by way of perimenopause, menopause, post-surgery, postpartum, and people adjustments need to be met with consolation, not compromise.

On high of that, I beloved studying that Bloomers provides again by donating underwear to ladies in want by way of The Underwear Undertaking. That form of mission-driven strategy issues to me.

Bloomers Return Coverage

As I discussed earlier, I made the error of not studying the return coverage earlier than making my buy. Should you resolve to buy with Bloomers, please study from my expertise. I personally discover their return coverage unfriendly to clients. The requirement to postmark your return inside simply seven days feels unreasonably quick. Moreover, the 15% restocking payment utilized when returning 4 or extra gadgets comes throughout as unnecessarily punitive.

The above pictures are screenshots of Bloomers Refund and Change Coverage on their web site from Could 2025.

The Order

I positioned my order with  Bloomers on Sunday, Could 4, and the model shipped rapidly. My bundle arrived by Could 8, 2025, which I appreciated.

Included with my order was a “free” black belt bag. I didn’t assume a lot of it, since when I need to put on a black belt bag, I all the time attain for my beloved Sourpuss Leda Competition Studded Gothic Hip Bag. It’s a constructed to final hipbag that I’ve had for almost a decade and it continues to be my go-to.

I determined to take a look at out a pair of the Bloomers Pantyloon Slip Shorts. Sadly, my delicate pores and skin did not agree with their lace. After solely a few hours of put on, I developed a rash between my thighs from the irritation.

To be honest, I don’t consider this would occur to everybody. I know my pores and skin is significantly reactive, so I chalk this up to a private sensitivity. I don’t blame Bloomers for the rash. What I do take problem with is their return coverage, which I don’t really feel is significantly type to clients.

The Return

On Saturday Could 10, I contacted  Bloomers to ask about returning the unopened gadgets. I heard again from the model on Monday Could 12, which is very cheap for a small firm.

In their response, they initially supplied a free alternate for their feather lace model as an alternative. I declined and clarified that I most popular a return. The consultant let me know that returns should be postmarked inside seven days of the return request, which means I wanted to ship my gadgets by Could 17. It felt dangerous that as a result of I contacted them on a Saturday with the return request, it needed to be postmarked by Friday, once I didn’t even hear from the corporate till Monday. Except I misunderstood their customer support on this level, but it surely didn’t appear possible, particularly contemplating the comply with up emails.

One of the colours I ordered, Dragon Fruit, was mentioned to be restricted version and ultimate sale. I was instructed that underneath regular circumstances it would not be eligible for return, however they would make a particular exception for me. I appreciated the gesture, although I was a bit confused since the colour was nonetheless listed on their web site with out any point out of being restricted version or ultimate sale. That might have merely been a web site oversight. Nevertheless, once I went again to have a look at the location once more, there’s nothing to point within the product itemizing that Dragon Fruit is a restricted version shade, it simply says it’s cougar lace. How is a buyer presupposed to know that’s restricted version when the web site doesn’t state it?

As a result of I hadn’t but notified them that I’d mailed the return, I obtained a follow-up electronic mail on Could 15 reminding me that I wanted to ship it out in order to obtain my refund.

Bloomers gives a pay as you go return label, however it comes at a price. They deduct $7 from your refund—so returns aren’t free. Bloomers did give an choice of mailing the product again with out utilizing their label, so you may doubtlessly pay lower than the $7 to ship it again.

The Third Mistake

I packed up the field with the Bloomers panties, believing I had included all the gadgets I bought alongside with the whole lot else they had despatched me.

On Could 16, I dropped the bundle off at the UPS retailer and emailed Bloomers to let them know it was on the manner. I additionally shared that I was upset the merchandise didn’t work out for me.

At that level, I assumed the return course of was full and that the subsequent message I’d obtain would be affirmation of my refund.

Free Bag Situation

On Could 19, Bloomers emailed me to let me know I wanted to return the “free” black belt bag. I was genuinely confused. I had believed I’d despatched the whole lot again, together with the “free” laundry luggage and that belt bag. Sadly, I hadn’t realized I missed it.

Their message defined that my refund was on maintain till they obtained the belt bag. They supplied one other $7 delivery label so I might ship it again. Alternatively, they mentioned I might be charged $13 for the “free” merchandise I by no means requested for, by no means needed, and had no choice to exclude from my order in the first place.

To be clear, Bloomers was refusing to course of my refund for the panties except I returned this belt bag—an merchandise I didn’t order and had no management over receiving. It wasn’t potential to take away it from my cart, and I had merely forgotten to embrace it when returning the whole lot else.

I’m certain I’m not the solely individual who may overlook one thing like this, particularly when it’s an unsolicited reward. So, I printed the second $7 delivery label, boxed up the belt bag, and despatched it again. I was positively pissed off to be paying delivery twice in order to full a return that felt far extra sophisticated and irritating than it wanted to be.

Closing Ideas of Bloomers

Based mostly on my expertise, I can’t suggest purchasing with Bloomers.

Whereas their merchandise are visually interesting and their messaging is inclusive, the actuality fell quick for me. The supplies did not agree with my delicate pores and skin, which I can perceive might not be the case for everybody. What’s tougher to overlook is the inflexible and customer-unfriendly return coverage.

Charging for return delivery is one factor, however holding a refund hostage over a so-known as “free” merchandise I by no means requested for, and had no choice to decline, left a dangerous style. The back-and-forth, the additional delivery prices, and the lack of flexibility made the course of irritating from begin to end.

At the time of writing, I nonetheless have not obtained my refund from Bloomers.

If you’re contemplating inserting an order, I urge you to learn all the effective print and be ready for a return course of that places the burden squarely on the buyer.

Edit: As of Could 27, 2025, I’ve been notified to anticipate my refund no later than Could 30. Within the time it’s taken for Bloomers to refund me, I’ve been capable of check out and return the Underoutfit model, in addition to check out and declare Spanx model the winner for me. Whereas I all the time want to prioritize that includes indie and boutique manufacturers, typically they don’t work.

Underoutfit Expertise Evaluation

Underoutfit was based by the behind-the-scenes specialists who helped form designs for main manufacturers like Victoria’s Secret, Spanx, Nike, Maidenform, Triumph, and Lululemon. The corporate presents itself with a transparent mission:

“To design bras that really feel pretty much as good as they give the impression of being, made with the information and precision that solely many years of expertise can carry. No shortcuts, no compromises, and no middlemen telling us what ladies ought to need.”

I genuinely respect Underoutfit’s trend pedigree and their dedication to creating comfy, practical merchandise. Their boyshort design appeared precisely just like the form of underwear I’ve been looking for, one thing that truly stays put and provides full protection. That mixture of considerate design and expertise is what satisfied me to provide them a strive.

Underoutfit Return Coverage

The photographs beneath are of the Underoutfit return coverage as of Could 20, 2025 from their web site.

There’s an evening and day distinction to my eyes within the very client pleasant Underoutfit returns and refunds coverage.

The Order

I positioned my order for the Underoutfit Smoothing at Waist Boyshorts on Could 13, and the delivery was impressively quick, as my bundle arrived simply three days later on Could 16.

That identical day, I obtained a welcome electronic mail from Underoutfit. One element that stood out to me is that they assign every buyer a devoted help contact. Mine was Donna, who was accessible to reply any product questions or provide assist. That private contact actually made the expertise really feel extra considerate and human.

I ordered each a measurement small and a measurement medium since I was between sizes. Whereas the small technically match, the medium was noticeably extra comfy. And the greatest half? This model really stays in place. No extra battling my booty making an attempt to eat my underwear. They’re comfy, flattering, and do precisely what I want them to do. Or so I assumed.

The Drawback

Whereas I used to be initially impressed with the match and luxury of Underoutfit, I rapidly observed one thing necessary was lacking. The underwear didn’t seem to have a 100% cotton gusset. I emailed Donna to ask for clarification, and he or she confirmed that the material was 65% nylon and 35% spandex, with a constant texture all through.

My coronary heart sank.

For me, a 100% cotton gusset is completely important. It performs a essential position in sustaining good hygiene and helps scale back the danger of points resembling yeast infections. No matter how nicely a pair of underwear suits, I can’t overlook this element.

I replied and defined that the dearth of a cotton gusset made the product unsuitable for me. The workforce responded with understanding and directed me to their returns portal. I accomplished the return course of with none issues.

Best Return Ever

Utilizing the Underoutfit returns portal was extremely easy. I simply entered my order quantity and zip code, answered a number of fast questions, and I used to be executed.

To my shock, I obtained my refund the exact same day.

I additionally obtained an electronic mail from Underoutfit that mentioned:

“We now have obtained your return request. You don’t have to return your merchandise(s) to get your alternate or refund. We encourage you to donate your calmly used product or give it to an individual in want. We’ll problem your refund, reward card, or alternate as soon as now we have processed your return.”

I used to be genuinely shocked, in one of the simplest ways.

After the continued frustration with Bloomers, the expertise with Underoutfit was a breath of recent air. Their customer support was considerate, respectful, and environment friendly. I didn’t anticipate to be instructed to maintain or donate the gadgets, and I definitely didn’t anticipate such a quick refund. Most significantly, I felt revered as a buyer.

Whereas I used to be stunned to not should return the underwear, I used to be additionally relieved. They resolved the problem rapidly and with out making me leap by way of hoops.

And simply to be clear, as a result of my order was underneath $85, they didn’t refund the transportation charge of $3.99. I had no issues with this transportation charge not being refunded as a result of: a. it was fairly cheap and b. the model made the method buyer pleasant.

Closing Ideas on Underoutfit

Though I select not to put on underwear with out a 100% cotton gusset, I wholeheartedly suggest Underoutfit based mostly on their excellent buyer service and hassle-free return course of. My expertise with the model was clean, respectful, and refreshingly customer-centered.

As a result of of that, I would completely think about buying different merchandise from Underoutfit in the future. A firm that treats its clients nicely is all the time price maintaining on your radar.

Bloomers and Underoutfit: A Buyer Service Actuality Verify

After interacting with each Bloomers and Underoutfit by way of electronic mail, the distinction in buyer expertise might not have been extra stark.

With Bloomers, the communication felt strained. Whereas their tone was well mannered on the floor, there was an undercurrent of irritation each time I introduced up an problem. Their messages repeatedly emphasised that returns should be postmarked inside seven days or no refund would be issued. That language, although possible meant to make clear coverage, got here throughout as inflexible and vaguely threatening. It felt much less like buyer care and extra like buyer containment.

In sharp distinction, Underoutfit made me really feel heard from the begin. I was assigned a actual individual to assist with questions, and each electronic mail I obtained felt heat, skilled, and solution-targeted. When I introduced up my considerations about the gusset, they responded with empathy and supplied a return choice with out fuss. I was stunned and impressed when they processed my refund the identical day—with out requiring the product to be returned. That type of belief and customer-first perspective is uncommon, and it made a lasting constructive impression.

Bloomers and Underoutfit actually gave me an evening and day expertise with their customer support. I vastly want one to the opposite based mostly on my private experiences.

Different Underwear Woes

For 2 years I had nothing however constructive experiences with Feelingirl, however my luck ran out just lately once I ordered extra of their no underwire seamless on a regular basis bras. My order from April 30 arrived Could 5 and was lacking one merchandise. I allow them to know instantly. It’s now Could 20 and I’m nonetheless lacking the bra. The way it takes them nearly a month to appropriate an issue, I don’t know. Most of my orders of their merchandise have been by way of Amazon, however I attempted ordering instantly from them and had this problem. I’ll persist with Amazon sooner or later or possibly discover a totally different model.

What’s Subsequent: Spanx

The subsequent pair of panties I determined to strive in my search for the good match is the SPANX SPANXshape ExtraOrdinary Boyshort. Whereas the product itemizing on their web site does not point out a 100% cotton gusset, I reached out to their buyer service workforce prior to buy for clarification, in addition to frolicked studying their returns coverage. Spanx confirmed that this model does, in reality, have a 100% cotton gusset.

I additionally advised to Spanx to add this info to their product pages and FAQ part, since I initially searched each areas earlier than resorting to electronic mail. Their response was considerate and skilled:

“Your suggestion on itemizing this info extra clearly on each product pages and our FAQ is extremely beneficial, and I’ll make certain it will get handed alongside for overview.“

Visually, the Spanx SPANXshape ExtraOrdinary Boyshort appears to be like very related to the Underoutfit design, however with the key distinction of together with the gusset I require. If the match lives up to my expectations, these might be the reply to my ongoing panty battle.

Fingers crossed that Spanx solves my points that Bloomers and Underoutfit have been unable to.

Edit: Spanx is a winner for my booty! I’m joyful that Spanx is having a sale proper now as a result of I purchased some boyshorts for $11.20 USD a pair with their sale code STOCKUP30.

Bloomers and Underoutfit: Closing Verdict

Bloomers and Underoutfit are two of the newest intimates manufacturers that I’ve bought from that I discovered by myself, moderately than asking a buddy for a suggestion.

If you are trying for full-protection, stay-put underwear and do not want a 100% cotton gusset, Underoutfit is completely price making an attempt. Their boyshort design didn’t bunch or get swallowed by my booty—and the buyer service was distinctive.

On the different hand, whereas Bloomers markets itself as body-constructive and inclusive, my expertise did not replicate that mission. Between the irritating lace, the complicated return coverage, and the insistence on sending again even a free merchandise, I walked away pissed off and upset.

Typically the largest distinction between manufacturers is not simply the product, however how they deal with you when issues go incorrect. Underoutfit dealt with it with grace. Bloomers did not. Between the 2, Bloomers and Underoutfit, which have you ever tried? Which do you favor? Have you ever tried Spanx?

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