Supercommunicators: How to Unlock the Secret Language of Connection
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NEW YORK TIMES BESTSELLER From the bestselling author of The Power of Habit, a fascinating exploration of what makes conversations work—and how we can all learn to be supercommunicators at work and in life
“A winning combination of stories, studies, and guidance that might well transform the worst communicators you know into some of the best.”—Adam Grant, author of Think Again and Hidden Potential
ONE OF NPR’S BEST BOOKS OF THE YEAR FINALIST FOR THE SABEW BEST IN BUSINESS BOOK AWARD
Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation.
Communication is a superpower and the best communicators understand that whenever we speak, we’re actually participating in one of three conversations: practical (What’s this really about?), emotional (How do we feel?), and social (Who are we?). If you don’t know what kind of conversation you’re having, you’re unlikely to connect.
Supercommunicators know the importance of recognizing—and then matching—each kind of conversation, and how to hear the complex emotions, subtle negotiations, and deeply held beliefs that color so much of what we say and how we listen. Our experiences, our values, our emotional lives—and how we see ourselves, and others—shape every discussion, from who will pick up the kids to how we want to be treated at work. In this book, you will learn why some people are able to make themselves heard, and to hear others, so clearly.
With his storytelling that takes us from the writers’ room of The Big Bang Theory to the couches of leading marriage counselors, Duhigg shows listeners how to recognize these three conversations—and teaches us the tips and skills we need to navigate them more successfully.
In the end, he delivers a simple but powerful lesson: With the right tools, we can connect with anyone.
Customers say
Customers find the book full of practical advice with real-world examples and strategies, well-researched with valuable insights, and appreciate how it masterfully delves into effective communication. The writing style is concise, making it easy to follow, and customers find it stimulating to read. They value the storytelling approach, with one customer noting how it combines smart science with engaging narratives. The story quality receives mixed reactions, with some finding the stories riveting while others find them long and drawn out.
Reviews by Dro –
A Must-Read to Kickstart My Reading Journey!
I recently heard about “Supercommunicators: How to Unlock the Secret Language of Connection” on a podcast, and it intrigued me enough to make it the starting point of my reading journey. I couldnât be happier with my choice!From the very first chapter, this book has been a revelation. The authors delve into the art of effective communication in a way that is both insightful and practical. They break down complex concepts into easily digestible parts, making it perfect for someone like me who is just getting back into reading.One of the standout features of “Supercommunicators” is its actionable advice. The book doesnât just theorize about communication; it provides real-world examples and strategies that I can apply immediately in my daily life. Whether itâs at work, with family, or among friends, the tips and techniques have already started to make a noticeable difference in how I connect with others.The writing style is engaging and relatable, keeping me hooked from page to page. The authors’ passion for the subject shines through, making it an enjoyable read rather than a dry instructional manual. They emphasize the importance of empathy, active listening, and authenticity, which are all crucial elements in building meaningful connections.What I love most about this book is its universal applicability. No matter your profession or personal background, “Supercommunicators” offers valuable insights that can help anyone become a better communicator. Itâs empowering to realize that effective communication is a skill that can be learned and refined.Overall, “Supercommunicators: How to Unlock the Secret Language of Connection” has been a fantastic start to my reading journey. Itâs a book that I know Iâll return to time and again for guidance and inspiration. If youâre looking to improve your communication skills and build stronger connections, this book is an absolute must-read!
Kindle Customer –
Meaningful and insightful
Gives a very good overview and put good words to the importance of good and meaningful coversation. Along with some very concrete tools to get better. Easy to read with good examples and relevant topics.
Reverend D –
Honest Review – If your Director harps on you, read this!
This book was a great read. It’s written simplified and gives great examples that really catch your interest like TV show writers, a doctors communication issues and stubborn parties with political views. Each day I looked forward to reading more and more about communication and shared examples with my leadership team and spouse. Best of all the cost was rather inexpensive. Kudos to the author! For my purpose it was more learning about communication to the political government level and this book helped me adjust my communication style and understand how others were manipulating conversations. So far this is the best book on communication I have read all year!
Mark England –
Interesting, useful, kind of fun.
Great read. Great listen. A boatload of useful, even immediately actionable, and kind of fun information. Enjoyed it both as a read and a listen.
Dean –
A Shallow Model of Human Conversation
This book overly simplifies what goes on in a conversation. It asks you to distinguish between these three types of conversations…- Practical conversations, focusing on problem-solving and planning- Emotional conversations, centered on feelings and seeking empathy- Social conversations, about identity and relationships… when in fact that’s not what academic research says. Conversations are multilayered; those three things can happen within a single sentence:- Practical: âWe should leave at 6 if we want to catch the movieâ¦â- Emotional: ââ¦because I really donât want to feel rushed again.â- Identity: ââ¦you know Iâm the kind of person who hates being late.âAnd academic research has identified more than those three dimensions. To just cite one example, Conversational Dimensions (Choi et al., 2020) identified 10 dimensions.So to me, this felt like a shallow take on what goes on in a conversation, and if I followed its advice, I’d be dumbing my conversations down.Despite that, it was an enjoyable read and I felt like I could pluck some practical tidbits out of it, such as the concept of emotional contagion and some bits about how to have a meaningful conversation (like instead of “what do you do” changing it to “how do you feel about what you do”.
Micah J. Rose –
Well-written and paced with lots of practical tools built in. I’m going to read again in the near future to cement the learnings.
Anonym –
A must read. Effective communication is about more than just wordsâitâs about understanding how to connect and persuade. This book breaks down the art of meaningful conversations.
mihastele –
State:Book came in a very good condition.Review:I like the idea and appreciate all the comprehensive advice and studies from academia and other sources mentioned in it
OldScotland –
Since the birth of my kids, I have found I have withdrawn into my family at the expense of connecting with others. This book has provided practical understanding and techniques to change that mindset and reconnect. It has already helped me significantly in my interactions with customers and I am working on building new relationships with colleagues. A great help for me
Mario Cárdenas –
For around a year end a half my readings have mainly focused on communication and psychology. This book summed and helped me with my understanding of those books and is really fun to read