3i G10+ Robot Vacuum and Mop Combo, 18,000 Pa Suction, 60-Day Hands-Free Cleaning with Quiet Debris Compression, Smart LiDAR Navigation, Auto Extension Along Edges, Ideal for Hard Floors & Carpets

Solid entry-level robot with all the essentials
Updated review (1 month in)Customer Support reached out to me a few days after my original review went up. They were able to resolve most of my initial issues with the robot.- The water tank error required a specific kind of reset.- The dustbin full error message is a software bug, which they said they were working on.After the initial delay, they were very responsive, and I am glad to know they are still working on improving the product.In the past month of use, I haven’t experienced any other issues with how the robot functions. It still struggles at times with ledges over half an inch tall, especially on tile, but I imagine that will be a problem with any robot vacuum.SPECS:- solid hardwood floor, plus laminate and tile- 600 sq ft. apartment- ledges between rooms- one (1) catPROS:- Robot will update the map of the home every time it runs, and each time it gets a little more efficient and accurate at reading obstacles. It adjusts well to new furniture/furniture moving.- The vacuum performance is good and corner brush works well. I only do occasional touch-ups with a small hand vacuum. No more massive, heavy, inconvenient floor units.- Mopping is basic but functional; can’t add detergent, but don’t seem to need it.- Oonboard dustbin compression means you don’t need to buy bags, which is both wasteful and another chore. Emptying takes all of two seconds, and in one month of daily use, my dustbin isn’t even half full.- It hops onto rugs seamlessly and seems to do a good job with them.- No bulky base station, therefore significantly fewer potential points of failure in operation, and can be hidden beneath the bed or a bureau.- Pet avoidance works. My cat likes to bully this robot. It has never hurt her.CONS:- Does sometimes try to vacuum inappropriate things (newspapers, twist ties, cat toys). No permanent damage, but make sure to check if it starts sounding louder than normal.- I prefer to supervise it during cleaning because of the ledges (and random cat toys), so it is not fully autonomous.- If your space is a little more complex, it may take a week or more of use for the software to adapt. This will be a loud and alarming process, but you just have to let it make mistakes.- Not exactly a con, but it’s slower than I thought it would be. It takes 50 minutes to do a vacuum + single pass mop of my 600ish sq. ft. apartment.I went from 1 star to 5 stars because this ended up being a solid entry-level robot with all the essential features; no extra fluff or onerous maintenance required. I appreciate that the company respects consumers by not requiring the purchase of proprietary bags or detergents to keep the robot running, and they have treated me well after a rocky start. I am happy with my purchase overall. It does exactly what it needs to do: keeps the floor (significantly) cleaner than it would have been. No more cat hair tumbleweeds, my allergies thank me.Original review: Brand new robot, I’m really unimpressed so far. It’s been giving me nonstop error messages and I’ve used it exactly once. Keeps saying empty the dust bin-it is empty, and in fact it was never full. Mopping? The water reservoir is permanently empty even though I filled it first thing according to the manual.There is no support info on their website, I have sent support messages, but there is no phone line. For products that run $400-$1,100, a lack of real-time support is laughable. I have spent more time troubleshooting than it would have taken me to go to the store, buy a new mop, and do the job myself.I live in a 600 square foot apartment and it also gets stuck on basic furniture pieces constantly, think chairs that have shallow rails on the floor. I thought the AI was supposed to help with this? It makes a horrible grinding noise and occasionally gets so stuck under one chair that I’m confused why it keeps trying to go over the railing and not around it. Strongly considering a return.

Great vacuum cleaner, would buy again
The 3i G10+ offers excellent value for the money. It operates fairly quietly and efficiently picks up crumbs and pet hair. The bagless container adds to its environmental friendliness, which I find impressive. Additionally, the adjustable power feature helps prevent frequent collisions with furniture. It’s incredibly practical and significantly eases the workload!By the way, regarding the Amazon delivery service: since I wasn’t home, the delivery person just took the machine away, which made me experience this great machine one day later. I suggest that for future deliveries, if no one is home, Amazon could first ask whether to leave the item at the door. This small adjustment would make the delivery experience more user – friendly. Overall, this is a great vacuum cleaner, and I would buy again.