Beelink EQI12 Mini PC, Intel 12th Gen Core i5 1235U (10C/12T) up to 4.4 GHz, Mini Computer 32 GB DDR4 RAM 1TB SSD, 4K Dual Display, Dual LAN, USB3.0, WiFi 6, BT 5.4, Win 11 Pro

Gets the job done
Wonderful computer, not for games, but it does the job.

Good Value – Customer Support is Rough
This is the 4th Beelink Mini-PC I have bought, of various models. The oldest has been running for over 2 years. None have failed. They are fast, consume much less power than the PCs they replaced, and take up little space.You have to be more careful when ordering compared to traditional full-sized desktop PCs to make sure it has exactly the features, specific ports, jacks, etc. that you want. You need to anticipate your future needs. It’s harder to work around mistakes when you can’t easily drop in a card when you need something added.I have found the poor product descriptions, and extreme lack of info on theirwebsite to make this difficult. At their website, bee-link.com, if you choose “Support”, you are directed to dr.bee-link.cn – a Chinese website that is so bizarrely designed, it’s hard to find anything yourself. Some file names are even in Chinese, so brush up on your Mandarin. I can’t even go to the support website at all anymore – my anti-virus software blocks it for being a blacklisted site.- Expect to ask any questions by email (support-pc@bee-link.com).- Expect a full day or more delay in each response.- Expect that they will refuse to answer even generic questions unless you send them a photo of your serial number.- Expect to deal with a different person each time – sometimes more than one asks for the all-important Serial number. They are really obsessed with serial numbers.- When asked why a serial # is needed to tell me what kind of cable I need for a certain model, they said they had to have the serial number to know which ports were on my unit. If the port configuration is not consistent within the same model, but varies as they claim, they have some serious manufacturing issues!- Don’t expect complete answers about anything. They couldn’t explain to me why they provide two HDMI cables on this SER5 that has only one HDMI port, and one Display Port. I had to go back and order another cable unexpectedly, and wait a couple of days to be able to use the Mini PC.- Based on many reviews on Reddit, many people report that they really have to fight with BeeLink (and ship the PC to China) to get warranties honored. Expect to be without a PC for weeks when that happens.

Follow Instructions Carefully!
This seems to be a great little computer, very powerful at a very economical price point. I had no problems with the computer itself, in fact, I’m very happy with it, but I will say this may not be for a novice. Some computer knowledge and experience would be VERY helpful. It comes with minimal documentation, so read the installation/setup instructions carefully. There’s a note on the wrapper that very clearly says you should not connect it to the Internet during initial setup. Pay attention to that!

Ethernet failed, Beelink not honoring warranty
After four months the Ethernet port failed. I bought a USB Ethernet adapter and that worked but Beelink said to send the MiniS 13 back to them and they will replace it. That was a month ago and they still have not shipped out the replacement. Every day they say they are shipping it out but nothing for weeks. Starting to think this company is giving me the runaround. Don’t send back to them if you can avoid it or they will drag it out as long as possible. Absolutely the last time I buy anything from Beelink.Update: I received the replacement September 3, more than a month after returning July 30. The replacement is an upgraded model so adding two stars. Still don’t believe they have very good customer service

O MiniDesktop é bom, é rápido. Veio exatamente como pedi na configuração. A entrega foi feita antes do prazo previsto. Veio muito bem embalado.