Thule Gateway Pro Trunk Bike Rack

Flimsy – terrible product and experience.
Bike rack was extremely flimsy – never used it, never attached my bike to it, never finished install. Returned it, and was told it could not be resold because item was “damaged upon return” – sorry, but it was damaged all along or your product was too flimsy. Can’t believe I ordered something for $319, and am now out the full amount because I was told WE broke it. No, your product stinks.

Finally found one that works for my suv but need more straps
Ok so i have a 2020 highlander and I dont know why I didn’t think of making sure it had a hitch when I bought it, but i purchased it without a hitch. Bad choice on my end….. I literally purchased and returned 6 trunk bike racks cause non fit right. Either they were so hard to secure the bike, or the weight of my bike (about 30+ lbs) made my top spoiler ( I guess that’s what’s it’s called) move that I was terrified it was going to fall off….. I tried this Thule one only because of the picture of an suv on the front with a top spoiler. I had nothing to lose and im happy I gave it a try. It fits securely but my only issue is they need to provid extra straps to secure. They only provided 5 and my rack is a 2 bike rack that is not enough of straps. ive emailed the company and they said the straps are out of stock but I found them on Amazon and you would think they would offer to provide more but they didnt… I do love that there are 2 slots that the strap goes through and around a piece of your bike. Maybe they think since there’s 2 slots for the straps times 2 bikes still leaves me with 1 extra??? But its not that simple. If you only use the 2 straps per bike, the bottom of your bike will rock back and forth which is why more straps are needed. I’ve used it 4 times so far and my heavy bike was secure for several hours…also I combined 2 of the straps together to make it long enough to secure one week and a paddle thus why it would be great to have a few extra straps.. . You can’t have a 2 bike rack with only 5 straps.

Doesn’t fit 22 Volvo XC60
Very high quality product, as usual from Thule, but it doesn’t work on the Volvo XC60. The side straps are required to keep it from rocking, and the Volvo tailgate does not have an edge that will hold the strap hooks. All the metal edges are at angles, or place the strap hook against expensive plastic tail light lens or the glass window. I also had big concern with the top straps as they will probably rub on the spoiler and ruin the paint. I’m going to have to install a hitch if I want a rack for my wife’s bike on the Volvo.

the worst, F- design
i own two thule bike racks. the other one gets an A+ (it looks like the Thule Raceway Pro Trunk Bike Rack). i did not realize how bad this one could be, it’s a thule. three issues:1) gears do not mesh. prepare to spend half a day moving the two bars that bike rest on from vertical (stowed away) position to horizontal. the gears are big, it should work easily, but the two halves do not come undone except with exceptional force, and once they gears are separate and bar moved into horizontal, the two gears do not mesh together without exceptional force.2) a small plastic piece needs to be forced to close position to lock the horizontal piece in place. imagine putting on a ski boot that is two sizes two small, and the clip is plastic instead of metal, and instead of being three inches long, it is three cm long. on the thule, if the clamps that need to be closed were longer (more leverage), a normal human being could do it.3) once bikes are on the horizontal piece, there is a strap to secure the bikes in place. on my other thule, it’s a soft piece of rubber that is easy to connect, easy to disconnect. in this thule, it is rigid plastic that closes nicely, holds the bike firmly, but cannot be opened. there’s a little lever that needs to be pressed down to open, but most of the time after closing the lever is already in the down position and cannot go further. have to change the position of the closed strap to get air underneath the tiny lever to so it can be pushed down and strap will release. i have already purchased bike toe clip straps to replace the thule bike straps.if your only choice is to purchase this thule, consider giving up biking. the other thule i did not purchase on amazon, and i love it. it has the heavy, well made thule feel, but it has a knob (that turns easily) to lock the horizontal piece in place, it does not have gears that do not mesh together, and using it feels like flying first class.

Se ve un rack de buena calidad y súper fácil de instalar, sin embargo no tiene un candado para asegurarse al carro, los cinchos tienen que ser ensamblados hasta el fondo y se escuche el click, por qué si no es muy difícil abrirlos. Si usaras bicicleta de montaña y la barra no es recta tendrás que comprar el frame support .

Once the initial setup is done it’s a piece of cake.